Pratt & Whitney Canada (P&WC) is taking an increasingly integrated approach to engine-maintenance management. It is expanding its relationships with all of the players involved, including operators and leasing companies. It is also ensuring maximum flexibility for the operator as well as ease of doing business. It’s all part of the company’s commitment to please customers with products and services that are tailored to their evolving needs.
P&WC began offering fleet maintenance programs a couple of decades ago to provide operators with assured prices and peace of mind when it comes to their engine-maintenance needs. These plans are designed to virtually guarantee operating costs in long-term contracts, with quality maintenance performed at OEMs’ certified Maintenance, Repair & Overhaul (MRO) shops. This allows customers to focus on their core business and eliminate the overhead and logistical issues associated with operating a maintenance facility.
Just as airline needs have changed dramatically, these programs have also evolved substantially over the years. They now offer a much wider range of customized maintenance solutions in “no surprise” and comprehensive packages.
P&WC’s Fleet Management Programs (FMP®) have been hugely successful since the first packages were offered in 1993 for customers operating a fleet of five to 50 or more P&WC-powered aircraft. In the first year, 133 engines were enrolled. Today, that number has grown to more than 7,500 engines, with over 50% of our regional airline engine inductions under long-term agreements.
This popularity is understandable given the many benefits offered by FMPs and the increasing pressures faced by regional airlines and other aircraft operators to keep a lid on operating costs.
When an FMP agreement is signed with P&WC, a dedicated team is appointed to provide all the essential coordination and support required to ensure customer satisfaction. Key support elements include a dedicated Customer Manager, who facilitates all aspects of the support, working day to day with the airline, and power-plant specialists with engine and aircraft expertise to assist in optimizing the airline’s operational and maintenance practices.
For more information, visit www.pwc.ca/fmp